Photo of Jennifer H. Paz

Hi, I'm
Jennifer H. Paz

I leverage pedagogical and design expertise to guide teams to create impactful learning environments.

Learning Experience Leadership

The 2024 creation of Shorelight's Center for Academic Success—expanded and rebranded as Shorelight Connect in May 2026—showcases what happens when I'm tasked with creating an online academic and career resource center for international students studying at Top 100 universities across the U.S.

Learning Architecture

From curriculum mapping to course design and UX/UI web design to LMS management, creating an online resource center took strategic planning and needs assessment along with an eye for visual design and technical expertise. I began by training myself on a new LMS (LearnWorlds) and developing my web design skills.

Leadership & Strategy

Large-scale projects don't happen in a vacuum: I led cross-functional teams of instructional designers, curriculum writers, content developers, media specialists, enrollment staff, and instructors/tutors/coaches as we coordinated with 10-25 campus teams to fill learning gaps for undergraduate and graduate students. When the time came to scale the center, I worked with VPs to re-envision and expand our offerings to meet needs along the entire student journey, from pre-arrival to post-graduation. 

Digital Innovation

Inside the framework of an easy-to-navigate and appealing online resource center is the content itself. Using cutting-edge Articulate 360 software, we designed short, interactive self-paced eLearning courses alongside live and recorded webinars by expert instructors. Multimodal learning, coupled with live tutoring and both personal and career coaching, offered an array of options for quick skill development with ample support. A few courses offer video-based asynchronous instruction and live synchronous options, including third-party endorsed certificates.

Key Skills

Content Strategy, Program Design, & Analysis

Team Leadership & Training (F2F or Remote)

Website, Project, Course, & Asset Management

UX, ID/LXD & Content Production

Quality & Accessibility Review

Course Scheduling, Coordination, & Promotion

Jennifer Paz's Student Focused Award from Shorelight 2024

Philosophy

Students are at the heart of everything I do. The challenge of creating solutions that meet diverse student needs drives my passion for innovation and adaptability. I believe everyone can thrive under the right circumstances, so I build environments that foster inclusion on a bedrock of clarity. 

As a leader, I strive to embody both empathy and excellence, training my team to support each other and to always seek out opportunities to develop their skills. Effective management of people and projects also requires a strong sense of priorities and constant communication. Collaboration happens best under conditions of respect, integrity, diligence, and flexibility—and a good bit of organization ties all the pieces together!

Contact Information

Location

Working remotely from the Washington, D.C., U.S.A. metro area but willing to relocate

Work Hours

M-F 9:00 am - 5:00 pm Eastern U.S. Time
After-hours and Saturdays by appointment

© Copyright 2026. All Rights Reserved.

‌

Mobirise.com